Have you ever sat down to help create your operations manual, trying to get your practice more systemized?
Great news is here: You should stop. You should not be doing the operations manual. You should not be creating documents.
However, your team is the key to the process. Your team should be creating the documents. Your team should be recording the videos. Your team is doing all this, not you.
In order to make sure that you keep the team on track, you should explain to them that the operations manual is:
- Clear instructions for everything in the business.
- Team-driven and created.
- Only to be used by the team.
- Constantly evolving and updated frequently.
- A hallmark of a culture of consistency.
If you want to hear my entire talk on this, check out the “Daily Dental” Podcast called, “Rallying the Team Around Systemization.” And, if you want to download all the documents I have, make sure to join the Dental Success Network so that you do not start from scratch when creating or updating your Operations Manual.
Be well and do well,
Addison Killeen
P.S. Joining Dental Success Network provides you with a wealth of resources, including access to comprehensive operational manuals and scripts. Don’t reinvent the wheel; leverage our community’s collective expertise and take your practice to the next level. Join today!
