Dental Success Insights

Do You Know How to Use Acceptances to Forecast?

We all know by now that understanding your numbers is paramount to running a successful practice. There’s no shortage of analytic tools out there, and there’s a constant debate about which metrics are most important to follow and what kind of actions you should take based on your data.Today, let’s

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Are You Earning a Nobel Prize for Patient Interactions?

The 2024 Nobel Prize in Physics was awarded to John Hopfield, a professor at Princeton University, and Geoffrey Hinton a computer scientist at the University of Toronto, for their groundbreaking discoveries in machine learning and artificial intelligence, which laid the foundation for much of what we now understand about ChatGPT

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Stop Being Ghosted by Patients!

Is it really that hard to get patients to say yes to treatment? Not when you have the right approach. Here’s how we can make the process smoother and more successful.1. Simplifying the Insurance MazeUnderstanding a patient’s insurance is more than just a necessary task—it’s a strategic advantage. When we

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Are You Going Above and Beyond?

I recently read Unreasonable Hospitality by author and chef Will Guidara. In it, he tells the story of taking a restaurant from dead last in the world rankings to the very top. Throughout the book, he weaves captivating tales of how they pushed their team farther, improved service, and refined

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What Makes Us Slow and Inefficient?

For the over 12 years I’ve been coaching doctors, one question I often get is: “How do I get faster?”Now, obviously, this question is a bit loaded, and the answer is tricky, but we’ve all had those days. You’re 10 minutes behind before you even start, you can’t find that

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Why Can’t My Team Read My Mind?

I hear it all the time: “Why can’t my team just read my mind?” Whether it’s your assistant, office manager, or anyone else on your team—it feels like you’re constantly repeating yourself and still nothing gets done exactly how you imagined. But, until we crack the code on mind-reading delegation

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