Whether you’re thinking about a DSO partnership now or just planning for a potential exit down the road, how you prepare today will directly shape your valuation, deal terms, and freedom in the years ahead. In our latest DSN webinar, Dr. Mark Costes sat down with DSI Black Belt coaches Dr. Bill Keith and Dr. […]
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Patient experience can sound like soft stuff. Culture. Friendliness. The intangible side of dentistry that feels harder to measure than production, overhead, and the numbers on a P&L. The problem is that patient experience does not stay soft. It becomes measurable outcomes like retention, referrals, reviews, and reputation. If patients are unhappy as they move […]
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I remember back when I was only a couple years into my practice journey, and I was looking to hire a consultant. The price tag was scary at the time! My brain kept spinning The End of the World by REM thinking that much money was pretty close to the end of the world. I will admit, […]
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Patient attrition rarely announces itself. Most dental practices do not notice it happening in real time. The schedule stays busy, new patients continue to arrive, and the team feels productive. Over time, though, hygiene becomes harder to keep full, production levels off, and the practice has to work harder just to maintain momentum. By the […]
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Dentists often hear about the “average” amortization period in dentistry as if it were a fixed benchmark. Ten years. Fifteen years. Sometimes longer. The number is usually presented as a reference point, something to compare against. In reality, that average hides more than it reveals. Two dentists can take on similar amounts of debt and […]
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Most delays in dental startups do not come from big mistakes. They come from small decisions made slightly out of order. On paper, opening a practice feels straightforward. Find a space. Secure financing. Build it out. Hire a team. Open the doors. In reality, each of those steps depends on several others being handled correctly […]
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Starting a dental practice from scratch is one of the boldest and riskiest moves a dentist can make. What if you didn’t have to figure it out the hard way? In our recent DSN webinar, Dr. Addison Killeen and Dr. Chris Green opened up about their own start-up journeys: what worked, what didn’t, and the […]
Read PostWe just wrapped up a DSN webinar with Kyle Hale (co-founder of DNTL Life and multi-practice owner) alongside DSN’s Dr. Mark Costes and Mike Lomotan, and it was packed with practical ways to increase clear aligner case acceptance without adding chaos to your schedule. If your practice has ever felt “stuck” on Invisalign (patients ask […]
Read PostOkay, before you start thinking “airport security,” let’s clear that up. At Clarity, TSA means something way more powerful: Training, Scorecards, and Accountability. These three tools are like your internal GPS for building strong teams, setting clear expectations, and (finally) getting on the same page about what success looks like. Because here’s what we know: when […]
Read PostThe hot new topic in dental circles is your EBITDA and how good it is compared to practices across the nation. Anytime you pick up a national publication there’s all this talk about how good your EBITDA is, why it matters, etc. The truth is that it only matters (at least in detailed format) when […]
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