Dental Success Insights

Is Your Office Crushing Case Acceptance?

Achieving high case acceptance rates isn’t just about convincing patients to proceed with treatment—it’s about building trust, communicating effectively, and presenting options in a way that aligns with their needs and financial situations. Here’s a comprehensive guide to help you enhance your case acceptance strategies. Building Trust from the First

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Is Your Associate a Horror Story?

Have you ever heard some horror stories about dentists who hire associates? There’s one where a group hires an associate to push out a partner. The oldest partner of the group has a problem with alcohol, and the younger members of the partnership hire an associate to push out the

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Does Your Assistant Call in Sick Everyday?

Have you had that experience where your assistant keeps calling in sick and ruining what you presumed would be a great clinical day? This person is a good assistant—when they show up. However, they’re just unreliable coming to work.When this happens, you’ve got two items on your “to-do” list: Hold

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What Does Your 12 O’Clock Look Like?

If you’re anything like me, during the design phase of the office build-out, you analyzed every 12 o’clock picture you could get your hands on in order to optimize it for your own needs. You also likely have never seen the PERFECT design—I know I haven’t. My design is pretty

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Are We on a Rocketship or a School Bus?

An interesting thing happens when you realize your dental practice isn’t a rocket ship and can’t grow another 100%. I’m nearing that stage now. We probably need another doctor in the next few months (maybe even a few months ago), and we’re nearing maximum capacity. What does it feel like

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Is a Personal Assistant the Missing Link in Your Practice?

In the dynamic world of dental practice ownership, where efficiency and time management are paramount, the role of a personal assistant (PA) becomes increasingly essential. As dentists, the focus is often on patient care and clinical excellence, which are undoubtedly crucial. However, administrative tasks, practice management, and personal commitments also

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