I had someone recently ask me, “Is what you do called coaching or consulting?” It didn’t occur to me quite exactly what the difference was until I spent some time thinking about it. There are a lot of reasons folks look for coaching. Sometimes, it’s because things are good and they want them to be […]
Read PostIt’s that time when everyone is starting to look at their revenues, their profits, and their tax bill. Sometimes this tax bill is larger than you’ve expected. When that occurs, here’s the top five things in my book to look at to possibly reduce my taxable income:1. Buy a New Car: For 2023, the limitations […]
Read PostIf you’re committed to building a successful group practice, you’re probably going to allow for associates to become partners at some level. But, are their expectations truly aligned with your expectations? What about the aspect of “control” of the business? And, what about distributions as income versus reinvestment int the growth of the business? Our friend […]
Read PostToday’s world is consumed by technology and innovation, and oftentimes what society needs most is the human aspect of life: building relationships and focusing on the soft skills people have that an algorithm does not. Marketing dentistry has increasingly centered on SEO (search engine optimization) and getting our practice websites to rank higher when prospective […]
Read PostThere’s times when we, as the owners and leaders, try to institute a new policy or system. Oftentimes we come back from a CE course all fired up and ready to take on the world only to face a wall of resistance to this new way of doing things.Why do these fail so often? It’s often […]
Read PostOur friends at Polaris have some great tips for you around attracting and bringing on a new associate. Check out the info below. Building a successful group practice means creating stability among associates, and stability is often best achieved through ownership. Aside from a traditional buy-in scenario, there are two types of “earn-in” methodologies. Here’s […]
Read PostMany people believe that they should use their weakest team members to answer the phones — this could not be farther from the truth. In fact, I believe that you should be leveraging the knowledge of your strongest team member. Active listening, active questioning, and emotional intelligence are paramount in converting those coveted new patient […]
Read PostMany of you are looking at doing a start-up or expansion right now. Inevitably, there comes a question of, “How do we build a break room that’s comfortable, but not obnoxiously large?”Truthfully, this is an area of opportunity to save money on construction costs. With careful planning you can maximize resources and still make sure […]
Read PostMany of the practices I work with have limited to no capacity for new patients through hygiene. When this occurs, it is important to ensure your operations and marketing are optimized in order to increase revenue. In the last 12 months, we tracked 29 practices who all had limited or no capacity for new patients […]
Read PostWhen it comes to your orthodontics and Invisalign cases, it’s hugely important to ensure you’re meeting standard of care for patients. Unfortunately, this isn’t always the case, often unknowingly. One such example is using JPG / JPEG screenshots of scans for intraoral images for Ortho Starts. But why is this? Well, we’ve outlined what you […]
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