Dental Success Insights

Top 5 Clinical Efficiency Fails

January 2, 2024

OK, let’s talk. There are a number of common habits that on the surface seem like good things but are actually holding you back from practicing more efficiently. Get ready to ditch these five dental faux pas for faster, higher-quality dentistry: a patient experience so good, they might even look forward to their next visit.1. […]

Read Post

Coaching or Consulting

December 26, 2023

I had someone recently ask me, “Is what you do called coaching or consulting?” It didn’t occur to me quite exactly what the difference was until I spent some time thinking about it. There are a lot of reasons folks look for coaching. Sometimes, it’s because things are good and they want them to be […]

Read Post

End of Year Tax Planning

December 19, 2023

It’s that time when everyone is starting to look at their revenues, their profits, and their tax bill. Sometimes this tax bill is larger than you’ve expected. When that occurs, here’s the top five things in my book to look at to possibly reduce my taxable income:1. Buy a New Car: For 2023, the limitations […]

Read Post

Setting Expectations for Associate Partners

December 12, 2023

If you’re committed to building a successful group practice, you’re probably going to allow for associates to become partners at some level. But, are their expectations truly aligned with your expectations? What about the aspect of “control” of the business? And, what about distributions as income versus reinvestment int the growth of the business? Our friend […]

Read Post

Guerrilla Marketing Tactics

December 5, 2023

Today’s world is consumed by technology and innovation, and oftentimes what society needs most is the human aspect of life: building relationships and focusing on the soft skills people have that an algorithm does not. Marketing dentistry has increasingly centered on SEO (search engine optimization) and getting our practice websites to rank higher when prospective […]

Read Post

How to Institute Change

November 28, 2023

There’s times when we, as the owners and leaders, try to institute a new policy or system. Oftentimes we come back from a CE course all fired up and ready to take on the world only to face a wall of resistance to this new way of doing things.Why do these fail so often?  It’s often […]

Read Post

Getting Associates a Vested Interest in Your Practice

November 21, 2023

Our friends at Polaris have some great tips for you around attracting and bringing on a new associate. Check out the info below. Building a successful group practice means creating stability among associates, and stability is often best achieved through ownership. Aside from a traditional buy-in scenario, there are two types of “earn-in” methodologies. Here’s […]

Read Post

Who is Answering Your Calls?

November 14, 2023

Many people believe that they should use their weakest team members to answer the phones — this could not be farther from the truth. In fact, I believe that you should be leveraging the knowledge of your strongest team member. Active listening, active questioning, and emotional intelligence are paramount in converting those coveted new patient […]

Read Post

Start-Up Tips

November 7, 2023

Many of you are looking at doing a start-up or expansion right now. Inevitably, there comes a question of, “How do we build a break room that’s comfortable, but not obnoxiously large?”Truthfully, this is an area of opportunity to save money on construction costs. With careful planning you can maximize resources and still make sure […]

Read Post

Strategies to Boost Dental Practice Revenue: Beyond the Hygiene Chair

October 31, 2023

Many of the practices I work with have limited to no capacity for new patients through hygiene. When this occurs, it is important to ensure your operations and marketing are optimized in order to increase revenue. In the last 12 months, we tracked 29 practices who all had limited or no capacity for new patients […]

Read Post